October 6, 2016
This Invitation to Negotiate (“ITN”) is being issued by the Board to obtain responses from experienced and qualified Respondents to provide Customer Services and Records Administration Services for the Board’s Programs.
For more than 25 years, the Florida Prepaid College Board (”Board”) has helped families plan and prepare to meet future postsecondary education expenses. Currently, the Board has a contract with Intuition College Savings Solutions, LLC, for Customer Service and Records Administration Services for the Prepaid Plan, Savings Plan, and Foundation (“Board’s Programs”). This contract expires on June 30, 2019. The Board has determined that it is in the best interests of the Board’s Programs to require that all future records administration services, including all customer service responsibilities for the Prepaid Plan, the Savings Plan and the Foundation Plan be provided pursuant to one contract.
To be considered, Respondents must have at least five consecutive years of experience providing customer service and records administration services for both prepaid college programs and college savings programs. A Respondent may include a Subcontractor’s or Related Entity’s1 experience to satisfy this requirement.
Any contract between the Board and the selected Respondent will include this ITN and its specifications, written questions and answers by the Board, and the response to this ITN provided by the Respondent selected, including the Supplemental Response(s), if any. Accordingly, the Respondent selected will be contractually bound by its responses.
The resulting contract is anticipated to start on July 1, 2017 and continue through June 30, 2024, which includes a two-year transition period, and may be extended for up to five additional years (i.e., through June 30, 2029). See the Contract in the Appendix C for additional terms and conditions.